Cancellation conditions

For the winter season 2022/23 the following conditions apply depending on the day of arrival as follows:

Arrival 01.12.2022 up to and including 22.12.2022
Arrival 07.01.2023 up to and including 27.01.2023
Arrival 04.03.2023 up to and including 29.03.2023
Arrival 14.04.2023 up to and including 22.04.2023

up to and including 28 days before the day of arrival: cancellation free of charge
27 days to 8 days before the arrival date: 75% of the arrangement price
within the last 7 days before the day of arrival: 100% of the arrangement price
Arrival 23.12.2022 up to and including 06.01.2023
Arrival 28.01.2023 until 03.03.2023 inclusively
Arrival 30.03.2023 up to and including 13.04.2023

up to and including 42 days before the day of arrival: cancellation free of charge
41 days up to and including 28 days before the day of arrival: 50% of the arrangement price
27 days to 8 days before the arrival date: 75% of the arrangement price
within the last 7 days before the day of arrival: 100% of the arrangement price

Outside the above mentioned periods 2022/23 the regular conditions apply as follows:
According to § 18 Abs 1 Z 10 FAGG (Federal Act on Distance Selling and Contracts concluded outside of Business Premises), there is no right of withdrawal according to § 11 FAGG for this contract conclusion. A withdrawal of the contracting party is therefore exclusively governed by the following paragraphs.

Up to 3 months prior to the agreed date of arrival of the guest at the latest, the accommodation contract may be cancelled without payment of a cancellation fee by means of a unilateral declaration by the Party.

Outside the period specified in the previous paragraph, cancellation by unilateral declaration of the Party is possible only upon payment of the following cancellation fees:

up to 1 month before the day of arrival 40% of the total arrangement price;
up to 1 week before the day of arrival 70 % of the total arrangement price;
in the last week before the arrival date 90 % of the total arrangement price.

EXCEPTION: If you have booked our Non Refundable Rate, it cannot be cancelled or changed. In case of cancellation or no-show, 100% of the cost will be retained.

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